99 Exchange: Terms and Conditions
Welcome to 99 Exchange. These Terms and Conditions explain the general rules that apply when you access our website, create or use an account, log in to the platform, use available services or interact with features provided through 99 Exchange.
By accessing or using 99 Exchange, you acknowledge that you have read and understood these Terms and Conditions and agree to follow the rules that apply to your account and platform activity.
If you do not agree with these terms, you should stop using the platform.
These Terms and Conditions should be read together with any other policies, notices, rules or service-specific information displayed through 99 Exchange, including our Privacy Policy and Responsible Gaming information.
About 99 Exchange
99 Exchange provides an online platform through which eligible users may access the services and features made available to their account.
Depending on current platform availability, these services may include account registration, login access, cricket, sports, live events, online games, account management, transaction-related features and customer support.
The exact features available through 99 Exchange may change over time.
Not every service, sport, game, payment method, promotion or feature is necessarily available to every user or in every location.
Users are responsible for checking the information displayed through their account before using a particular service.
Acceptance of These Terms
By creating a 99 Exchange account, logging in or continuing to use the website, you agree to comply with these Terms and Conditions.
Your continued use of the platform after any permitted update to these terms may be treated as acceptance of the revised terms.
You should therefore review this page periodically.
If a service has additional rules or conditions, those rules may apply alongside these general Terms and Conditions.
Where there is an inconsistency, the specific terms displayed for the relevant service, feature or promotion may apply to that particular activity.
Eligibility to Use 99 Exchange
You may only use 99 Exchange if you meet the eligibility requirements that apply to you.
Real-money gaming services should only be accessed by adults who have reached the legal age required in their location.
Users are also responsible for ensuring that their access and activity are permitted under the laws, regulations and rules applicable where they are located.
You must not use the platform if doing so would violate applicable legal requirements.
99 Exchange does not encourage users to bypass geographical, age-related or legal restrictions.
If you are uncertain whether a particular service is permitted in your location, you should obtain appropriate independent guidance before participating.
Account Registration
New users may need to complete registration before accessing certain areas of 99 Exchange.
When registering, you must provide information that is accurate, current and not misleading.
You should not create an account using another person’s identity or information without proper authority.
Where requested, registration information may be subject to verification.
You are responsible for reviewing the information entered during account creation before submitting it.
Providing incomplete or inaccurate information may affect account access, verification, transactions or support.
You should generally maintain one account rather than creating unnecessary duplicate profiles.
Where duplicate, misleading or unauthorised accounts are identified, access may be reviewed, restricted or otherwise handled in accordance with applicable platform rules.
Your 99 Exchange ID
Your 99 Exchange ID, username, registered mobile number or other account identifier may be used to recognise your profile.
Your account identity is intended for your own use.
You should not knowingly allow another person to operate your account using your ID and credentials.
Account identifiers should be kept reasonably secure, particularly when they are used together with passwords or other authentication information.
If you forget your ID or account details, use the official recovery or customer-support process rather than creating multiple accounts without a valid reason.
Login Credentials and Password Security
You are responsible for protecting your 99 Exchange Login credentials.
Passwords should be strong, private and difficult for other people to guess.
Do not disclose your password through public messages, social media, unofficial websites or unknown third parties.
You should take reasonable steps to prevent unauthorised access to your account.
If you believe another person knows your password or has accessed your profile, change your password where possible and contact 99 Exchange Support if further assistance is required.
Activity completed through an account may be treated as activity associated with the registered account holder unless there is evidence of unauthorised access or another issue requiring investigation.
Account Verification
99 Exchange may require users to complete account or identity verification where necessary for security, compliance, account administration, payments or access to particular features.
Where verification is required, you must provide accurate information through the authorised process.
You should not submit altered, false or misleading information.
Certain services may remain unavailable until required verification has been completed.
If there is a difference between registration details and information later supplied for verification, additional checks may be required.
Verification requirements can vary depending on account circumstances and the services involved.
Permitted Use of the Platform
You may use 99 Exchange only for lawful and authorised purposes.
You must not use the website or account system in a way that interferes with the platform, harms other users or attempts to bypass security controls.
Users must not attempt to gain unauthorised access to another person’s account, platform systems, restricted areas, databases or technical infrastructure.
Automated abuse, malicious code, unauthorised scraping, manipulation of platform functionality and attempts to exploit technical errors may result in account restrictions and other appropriate action.
You must also not use the platform to conduct fraudulent, deceptive or unlawful activity.
Prohibited Account Activity
Users should not misuse 99 Exchange or their account.
Prohibited activity may include impersonating another person, using false registration details, attempting unauthorised account access, abusing promotions, deliberately exploiting system errors, interfering with platform security or using an account for unlawful purposes.
Users should also not attempt to manipulate account, transaction or platform systems.
Where suspicious or prohibited activity is identified, 99 Exchange may review the relevant account and take appropriate action subject to the applicable circumstances and platform rules.
Sports and Cricket Services
Where available, 99 Exchange may provide access to cricket, sports and live-event sections.
The events, markets, information or features displayed may change depending on the sporting schedule and platform availability.
Users are responsible for reviewing the information shown before making any decision.
Live sporting events can change rapidly.
The availability, status or information associated with a particular event may therefore change while the event is taking place.
Users should not assume that an event, competition or option will remain available simply because it was previously displayed.
Live Games and Online Gaming
99 Exchange may provide access to live games or other online gaming formats where available.
Each game may operate according to its own rules, mechanics, conditions and availability.
Users should review the relevant information before participating.
Different games may involve different risks and outcomes.
Participation does not guarantee winnings, profit or any specific result.
Gaming should always be treated as entertainment and should remain within the user’s personal financial and time limits.
Accuracy of Platform Information
We aim to present information clearly, but online platforms can sometimes experience technical errors, delays, interruptions or incorrect displays.
If information appears obviously inconsistent or incorrect, users should avoid attempting to exploit the issue.
99 Exchange may investigate technical or account-related errors and take reasonable steps to correct affected information where appropriate.
The presence of an apparent error does not necessarily create an entitlement to benefit from that error.
Users should contact support when they believe account, transaction or platform information is incorrect.
Deposits and Payments
Where deposit services are available, users must follow the instructions shown through their 99 Exchange account.
Available payment methods, limits, processing conditions and requirements may vary.
You are responsible for checking transaction details before confirming a payment.
You should only use payment methods that you are authorised to use.
Attempting to use another person’s financial details without proper permission may result in account review or restriction.
Payment processing times can vary depending on the method, account status and other relevant factors.
Withdrawals
Withdrawal services may be subject to account status, available payment methods, verification requirements and other platform conditions.
Users should review the information displayed through their account before submitting a withdrawal request.
Where additional information or verification is required, processing may depend on completion of those steps.
Users should avoid submitting repeated duplicate withdrawal requests unless instructed to do so.
If you believe a withdrawal has been delayed or processed incorrectly, contact 99 Exchange Support with the relevant transaction details.
Transaction Information
Users should review transaction details carefully.
Where account transaction history is available, it may be used to review deposits, withdrawals and other relevant account activity.
If you identify an unfamiliar or potentially unauthorised transaction, contact support as soon as reasonably possible.
You should also take steps to secure your login credentials.
99 Exchange may require additional information when investigating account or transaction disputes.
Promotions and Offers
99 Exchange may make promotions, rewards, bonuses or account offers available from time to time.
Promotions may be subject to separate eligibility requirements, validity periods and specific terms.
Users should read the relevant promotional conditions before participating.
A promotion should not be interpreted as a guarantee of profit, winnings or financial benefit.
99 Exchange may modify, withdraw or limit promotions where permitted by the applicable terms or where necessary because of misuse, technical issues or other relevant circumstances.
Responsible Gaming
Gaming through 99 Exchange should remain recreational and controlled.
Users should set personal spending and time limits and should never use money required for essential expenses.
Do not borrow money in order to continue gaming.
Do not chase losses.
Gaming outcomes are uncertain and should never be treated as guaranteed income.
If you feel unable to control your gaming activity, stop using the relevant services and consider seeking appropriate support.
More information is available through our Responsible Gaming page.
Use by Minors
99 Exchange real-money services are not intended for underage users.
Account holders should not allow minors to access their account.
Users should keep passwords secure and take reasonable steps to prevent unauthorised access on shared devices.
Parents or guardians should consider using appropriate device-level controls where minors have access to phones, tablets or computers used for online gaming services.
Mobile and App Access
99 Exchange may be accessed through supported mobile browsers and, where provided, official app or installation options.
Users should only obtain applications or installation files from authorised sources made available through the platform.
99 Exchange is not responsible for problems caused by unofficial, modified or malicious applications obtained from unrelated third parties.
Users are responsible for maintaining reasonable security on the devices they use to access their account.
Device and Internet Requirements
Access to 99 Exchange depends in part on the user’s device, internet connection, browser and other technical conditions outside our control.
We do not guarantee that every feature will work on every device or network.
Users are responsible for maintaining compatible equipment and internet access.
Temporary interruptions may occur because of maintenance, network issues, technical problems or circumstances beyond reasonable control.
Platform Availability
We aim to keep 99 Exchange accessible, but uninterrupted availability cannot be guaranteed.
The website or particular services may occasionally be unavailable because of maintenance, updates, technical faults, security measures, third-party service interruptions or other operational reasons.
Features may also be added, removed or modified over time.
99 Exchange may make reasonable changes to the platform where necessary for operational, security, legal or service-related purposes.
Account Suspension or Restriction
99 Exchange may restrict, suspend or review an account where appropriate.
This may occur where there are concerns relating to security, inaccurate information, suspected unauthorised activity, prohibited use, duplicate accounts, verification requirements, legal obligations or breaches of applicable platform terms.
Where possible and appropriate, users may be informed of steps required to resolve an account issue.
Not every restriction can necessarily be removed immediately.
Users should cooperate with legitimate account-review and verification processes.
Account Closure
Users who wish to stop using 99 Exchange may contact support regarding available account options.
Before account closure, outstanding account matters may need to be resolved.
This may include verification, pending transactions, security reviews or other relevant issues.
Account closure does not necessarily remove obligations or records that must be retained for legitimate legal, security, transaction or administrative purposes.
Intellectual Property
The 99 Exchange name, branding, website content, design elements, graphics, platform materials and other protected content may be subject to intellectual-property rights.
Users may access website content for normal personal use.
You must not copy, republish, reproduce, sell, distribute or commercially exploit protected platform material without appropriate permission where such permission is required.
Use of the website does not transfer ownership of our intellectual property to users.
Third-Party Services and Links
The platform may sometimes contain links, integrations or references to third-party services.
Third-party websites and services operate under their own terms, privacy policies and security practices.
99 Exchange does not control every external service that may be linked from the platform.
Users should review third-party information before providing personal or financial details outside 99 Exchange.
A link to another website does not automatically mean that we endorse every service, statement or activity on that website.
User Communications
When contacting 99 Exchange Support, users should communicate respectfully and provide accurate information.
Abusive, threatening, fraudulent or deliberately misleading communication may affect the support process and may result in appropriate account action.
Do not send your full password through ordinary support messages.
You should provide only the information reasonably required to identify and resolve the issue.
Privacy and Personal Information
Use of personal information through 99 Exchange is also subject to our Privacy Policy.
Users should review that policy to understand how information may be collected, used, protected or otherwise processed in connection with the platform.
Users are responsible for keeping their account information accurate where appropriate.
If important information changes, update it through available account settings or contact support where necessary.
Security
99 Exchange takes account security seriously, but users also have responsibilities.
You should use secure passwords, protect your devices, avoid suspicious links and keep credentials private.
No online service can guarantee absolute security.
Users should contact support if they notice suspicious account activity or believe their credentials may have been compromised.
We may take security-related actions where reasonably necessary to protect users, accounts or platform systems.
No Guarantee of Results
99 Exchange does not guarantee that participation in sports or gaming activity will result in winnings or profit.
Outcomes can be uncertain and losses are possible.
Past results do not guarantee future results.
Users should make their own decisions and should participate only with money they can afford to lose.
No information displayed through the platform should be interpreted as a guarantee of a particular result.
Limitation of Responsibility
To the extent permitted by applicable requirements, 99 Exchange is not responsible for losses caused by circumstances outside reasonable platform control, including certain internet failures, device problems, unauthorised sharing of user credentials, third-party service failures or misuse of the platform.
Nothing in these Terms and Conditions is intended to exclude responsibilities that cannot lawfully be excluded.
Users remain responsible for their own account security, decisions, device use and compliance with applicable rules.
Indemnity and Misuse
Where permitted by applicable law, users may be responsible for losses or claims resulting from their unlawful or unauthorised misuse of the platform, violation of these Terms and Conditions or infringement of third-party rights.
This does not create liability beyond what is permitted under applicable legal requirements.
Changes to Services
99 Exchange may update, modify, replace or discontinue platform features where reasonably necessary.
This can include changes to navigation, account tools, payment methods, sports coverage, gaming sections, promotional features, mobile access or technical functionality.
The platform may evolve over time, and the version available to users may not always be identical to previous versions.
Changes to These Terms and Conditions
We may revise these Terms and Conditions to reflect changes in the platform, operational practices, security requirements or applicable obligations.
The latest version will be made available through the website.
Users should review the page periodically.
Where a material change requires additional notice or consent under applicable requirements, the appropriate process may be followed.
Governing Requirements
Your use of 99 Exchange remains subject to the legal and regulatory requirements that apply in the relevant circumstances.
Because online gaming rules can vary by location, users are responsible for determining whether they are legally permitted to access particular services.
These Terms should not be interpreted as permission to participate in an activity that is prohibited under applicable law.
Severability
If a provision of these Terms and Conditions is found to be invalid or unenforceable under applicable requirements, the remaining provisions may continue to apply to the extent permitted.
An invalid provision does not automatically invalidate the rest of these Terms.
No Waiver
If 99 Exchange does not immediately enforce a particular provision, this does not necessarily mean that the provision has been waived.
Rights and remedies may continue to apply in accordance with the relevant circumstances and applicable requirements.
Contact 99 Exchange
If you have questions about these Terms and Conditions or need help with an account-related issue, use the official 99 Exchange Contact Support section.
When contacting us, explain your question clearly and provide only the information necessary to identify the issue.
Do not send your full password.
For account-access problems, use the appropriate Login, ID recovery or Support process.
99 Exchange Terms and Conditions FAQs
Why should I read the 99 Exchange Terms and Conditions?
These Terms explain the general rules and responsibilities associated with accessing and using 99 Exchange.
Do I need an account to use 99 Exchange services?
Certain platform features may require registration and login before they can be accessed.
Can I create multiple 99 Exchange accounts?
Users should generally maintain one accurate account unless another arrangement is specifically permitted through the platform.
Am I responsible for my 99 Exchange password?
Yes. Users should protect their login credentials and should not knowingly share passwords with other people.
Can my account be restricted?
An account may be reviewed or restricted in circumstances involving security concerns, verification requirements, prohibited activity or other applicable platform rules.
Are winnings guaranteed on 99 Exchange?
No. Sports and gaming outcomes are uncertain, and no particular financial result is guaranteed.
Can minors create a 99 Exchange account?
Real-money gaming services are intended only for users who meet the applicable minimum legal age and other eligibility requirements.
Do promotions have separate terms?
Yes. Individual offers may have their own eligibility rules, validity periods and conditions.
What should I do if I notice suspicious account activity?
Secure your login credentials and contact 99 Exchange Support as soon as reasonably possible.
Can these Terms and Conditions change?
Yes. The terms may be updated where necessary. Users should review the latest version made available through the website.
Using 99 Exchange Responsibly
By using 99 Exchange, you agree to follow the rules applicable to your account and platform activity.
Keep your account information accurate, protect your login credentials, use the platform only for lawful purposes and review the information displayed before participating in any sports or gaming service.
You are responsible for understanding the legal requirements that apply in your location and for keeping your gaming activity within personal financial and time limits.
If you do not agree with these Terms and Conditions, discontinue use of the platform.
Your continued use of 99 Exchange is subject to these Terms and Conditions and any applicable service-specific rules displayed through the platform.